We understand that providing personal information online involves a great deal of trust on your part; we take this trust very seriously, and make it a high priority to ensure the security and confidentiality of the personally identifiable information ("personal information") you provide us.
A Special Note About Children
Our Site is a general audience web site, and we do not direct any of our content specifically at children under 13 years of age. We understand and are committed to respecting the sensitive nature of children’s privacy online. If we learn or have reason to suspect that a Site user is under age 13, we will promptly delete any personal information in that user’s account.
Children are not eligible to use the services available on our Site and we ask that minors (under the age of 18) do not submit any personal information to us. If you are a minor, you can use our Site services only in conjunction with your parents or guardians.
Information We Collect About You
Although many areas of our Site can be accessed without providing any personal information, we do collect personal information about you that you specifically and voluntarily provide in order to access and/or use some aspects, features and areas of our Site. For example, you are required to register as a Member or a Dealer in order to post listings for comics and comic books (“Listings”) on the Site and use Member and Dealer account features and other selected aspects of the Site. Some personal information is also needed in order to connect you with other users of the Site for purposes of your conducting transactions with such users (but we are not involved in any such transactions and do not collect any personal information related to such transactions). Personal information includes information that can identify you as a specific individual, such as your name, phone number, or e-mail address.
On all Site pages that collect personal information, we specifically describe what information is required in order to provide you with the service you have requested.
We collect personal information when you:
• Register as an OnPhile Member or Dealer
• Access your OnPhile Membership or Dealership account
• Access a public forum on the Site
• Place, or request information regarding, a Listing for a comic
• Participate in a survey, contest or sweepstakes
• Contact OnPhile for assistance or with a suggestion
Member / Dealer Information
We collect your name, title, company name, address, e-mail address, telephone numbers, fax numbers, Member User Name or Dealer User Name, and password when you register to become a Member of or Dealer on our Site. We also collect your credit card information (name on the card, type of card, card number, billing address, expiration date, and the 3 digit security number on the reverse side of the credit card) for purposes of processing payment for your Membership or Dealership on our Site.
Accessing OnPhile Membership / Dealership Account
We collect your Member User Name and password when you access your OnPhile Membership account. We collect your Dealer User Name and password when you access your OnPhile Dealership account.
Access a Public Forum
We collect your Member User Name or Dealer User Name and password when you access a public forum, such as a message board or chat room, on our Site.
Comic Listing Information
We collect your Member User Name or Dealer User Name and password when you place a Listing on our Site, when you request information regarding any Listings you have placed on our Site, or when you request information regarding any Listing on our Site placed by another user of the Site.
Surveys, Contests, and Sweepstakes Information
Occasionally, we may offer our Members, Dealers and Site visitors an opportunity to participate in a survey, contest, or sweepstakes. Information collected by us when you participate in a survey, contest, or sweepstakes may include your full name, e-mail address, street address, and other information requested in the specific form related to the survey, contest, or sweepstakes.
We collect personal information, such as your full name, Member User Name or Dealer User Name, password and/or e-mail address, whenever you submit a question or suggestion, or request assistance with logging onto our Site or accessing your Membership or Dealership account.
Member / Dealer Transaction Information
Personal information is also requested, but is not collected or retained by us, when you engage in any transaction through our Site. See Member / Dealer Transactions, below, for additional information on sharing of this personal information with others.
Other Information We Collect About You
Some information may be collected automatically every time you visit our Site. This information is described below.
Cookies and other Web technologies
A cookie file may also be placed on your hard drive by a third-party advertising company, which may be used to aggregate statistics about your visits to this Site and other web sites. The company may also employ technology that is used to measure the effectiveness of ads. This is primarily accomplished through the use of an action tag (also known as an invisible gif), which the third party places on our Site to collect anonymous information. They may use this anonymous information about your visits to this Site and other web sites in order to provide advertisements about products and services of potential interest to you.
If you use a web site providing a service for us or a web site that helps facilitate your activity on our Site, that web site may provide personal information about you and your transactions back to us. Similarly, web sites that we partner with may also provide personal information about you back to us.
We may collect certain technical information from your computer each time you request a page during a visit to our Site. This information is collected from your computer's Web browser and may include your IP address, operating system, web browser software (e.g., Netscape Navigator or Internet Explorer), screen resolution, internet service provider, clickstream data, date/time stamp, and referring/exiting web sites. Wireless users (if you are using your cellular phone to access the Internet) should check with their wireless company to understand whether personal information may be used to identify them.
Use of Your Information
Information collected by us may be used to:
• Register you as an OnPhile Member or Dealer
• Provide you with information you request through your Membership or Dealership account
• Send e-mail notifications for special promotions
• Respond to your questions or suggestions
• Improve the quality of your visit to our Site
Member / Dealer Registration Information
When you register to become a Member of or Dealer on OnPhile, we use your information to create your Membership or Dealership account, respectively. Information collected when you complete your Member Contact Information or Dealer Contact Information is used to confirm and process your Membership or Dealership account, respectively. In addition, information collected from you when you register as a Member or Dealer is used to bill your credit card, if applicable, which enables you to post a Listing and use the Member or Dealer features on our Site, respectively.
Access to Membership / Dealership Account
When you access your Membership or Dealership account, we use your information (Member User Name or Dealer User Name and password) as a security measure to be sure that you have authorized the access to your Membership or Dealership account, respectively.
Comic Listing Information
When you post a Listing on our Site, or express interest in Listings placed by other users of our Site, we may use your information to identify you for purposes of facilitating transactions between you and the other users of our Site.
If you choose to receive communications from us about special promotions, we may use your e-mail address to send you communications about surveys, contests, sweepstakes, promotions, specials, or other opportunities on our Site and our partners’ web sites.
We may contract a reputable third-party to facilitate the distribution of survey, promotion, or sweepstakes programs. Upon completion of these projects, we require that the third-party return all information to us.
Responses to Your Questions or Suggestions
We will use your e-mail address, address and/or telephone number to respond when you submit a question or suggestion, or request assistance with logging onto the Site or accessing your Membership or Dealership account.
Improving the Quality of Your Visit to Our Web Site
We may collect information about your computer (not your name, address, e-mail address, or telephone number) through your permanent cookie file for the purpose of assessing the effectiveness of Site content and traffic. This data allows us to improve the quality of your visit by streamlining your ability to navigate the Site and develop featured programs and content that will be of interest to our Members, Dealers and Site visitors. In addition, we use information collected from your computer, which does not identify individual users, to analyze trends, to administer the Site, to track users’ movements around the Site, and to gather demographic information about our user base as a whole.
Sharing of Your Information
OnPhile does not sell or rent your personal information to anyone.
Member / Dealer Transactions
When you request information about a Listing on our Site, we provide the personal information you give us to the OnPhile Member or Dealer who posted that Listing. This information is provided to them so that they can directly provide you with the information you have requested for purposes of conducting a transaction if you choose to do so. Although we have attempted to limit our Members and Dealers from using or disclosing your personal information beyond the scope needed to accomplish the purposes for which it is given, we cannot assure that such limits will be observed by the Members and Dealers. Therefore, we encourage you to review the information privacy practices of any Member or Dealer from whom you request Listing information on our Site. In addition, these Members and Dealers may also contact you to obtain additional information about you or your request for information.
Registration for Membership / Dealership
Other Sharing of Information
We may occasionally share aggregated information with our Members, Dealers and service providers. This information does not contain any personal information and is used to develop featured programs and content that will be of interest to our Members, Dealers and Site visitors.
Our Legal Obligations
Other Web Sites
There are several places throughout our Site that may link you to other web sites that do not operate under our information privacy practices. When you click through to these web sites, our information privacy practices no longer apply, and we are not responsible for use or disclosure of information obtained from you through such web sites. We recommend that you examine the privacy statements for all third party web sites to understand their procedures for collecting, using, and disclosing your information.
The Site may include interactive forums, such as message boards and chat rooms. Please remember that any information that is disclosed in these areas becomes public information; you should exercise caution when deciding to disclose your personal information in these forums.
Control Over and Access to Your Information
We believe that Members, Dealers and Site visitors should have control over the collection and use of their personal information. You have access to your information in the following areas of our Site:
Member/ Dealer Contact Information
The "My Profile" page in the Members Section (after log-in) of the Site allows Members to view and change their account settings. The "My Profile" page in the Dealers Section of the Site allows Dealers to view and change their account settings. You can change your password and elect to have an automatic password sign-in when logging on to OnPhile. You can also update or correct names, addresses, phone numbers, and other information associated with your Member or Dealer profile.
Personal information for members to our Site is available on the "my profile link" page of our Site. This information may be changed by providing the appropriate information on the "my profile link" page of the Site.
Retention of Personal Information
Upon your request, we will deactivate your personal information from our active databases. To make this request, you may send an e-mail to email@example.com. Such information will be deactivated as soon as reasonably possible in accordance with our deactivation policy and applicable law.
Communications From OnPhile
Our Members, Dealers and visitors to the Site will receive communications from us when they:
• Request information regarding a Listing on our Site
• Elect to receive special promotional marketing communications
• Win a contest or sweepstakes
• Contact us with questions/suggestions
In addition, Members will receive communications from us when they:
• Sign up to become a Member
• Request that a Membership account be closed
Dealers will receive communications from us when they:
• Sign up to become a Dealer
• Request that a Dealership account be closed
Listing Information Request
Each time you request information on a Listing on our Site, we will send you an e-mail confirming your request along with information regarding the subject Listing.
Special Promotional Marketing Communications
If you request, you will occasionally receive e-mails notifying you of special promotions or other comics news. Special promotional e-mails are intended to inform you of new or unique opportunities or special deals that are available.
You can discontinue your subscription to our promotional e-mail services at any time on the "My Profile" page of the Site. You can also unsubscribe to the special promotional e-mails at any time by replying to the e-mail with the word "unsubscribe" in the subject line.
Contests and Sweepstakes
You have the option of sending an e-mail to us requesting a change to the information you have provided to us or to receive a copy of the information we have stored during the length of any contest or sweepstakes. We will make every reasonable effort to honor your wishes. Proof of identity may be required to make the change.
Customer Support or Questions/Suggestions
When you request assistance with logging onto the Site, or accessing your Membership or Dealership account, we will respond to you via e-mail or telephone.
Sign up to Become an OnPhile Member or Dealer
When you sign up as a new Member or Dealer, you will receive a "Welcome to OnPhile" e-mail. This e-mail contains your Member User Name or Dealer User Name and password and describes the benefits of being a Member or Dealer of OnPhile, respectively.
Request to Close an Account
When you complete a request to close a Membership or Dealership account, we will send you an "Account Closure Confirmation" by e-mail.
Protecting Your Information
We use industry standard practices to safeguard the confidentiality of your personal information, including "firewalls" and Secure Socket Layers. We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by users inside and outside our company. However, "perfect security" does not exist on the Internet, and we will not be responsible or liable for unauthorized access to or use of any personal information.